We may collect and process the following personal data when you interact with us:

a) From website forms / enquiries

• Name
• Email address
• Telephone number
• Company name / job title
• Marketing preferences

b) Technical data

• IP address
• Browser and device information
• Cookies and tracking data collected via our site

c) Membership and service data

• Membership type and subscription details
• Booking and usage data for desks, rooms, and events
• Payment and billing information

d) Communications

• Any data you send to us in messages, emails, calls, or support requests

We only collect personal data that is necessary for the purposes outlined below.

We use personal data to:

• Respond to your enquiries and fulfil service requests (e.g. bookings, memberships, support)
• Provide, operate, and improve our website and coworking services
• Send transactional messages (booking confirmations, receipts, notifications)
• Send marketing communications if you have opted in (you can unsubscribe at any time)
• Comply with legal and regulatory obligations

Lawful basis for processing

• Performance of a contract (e.g. to provide services you request)
• Your consent (e.g. marketing communications)
• Legitimate interests (e.g. service improvement, IT security), provided your rights don’t override those interests

We use cookies and similar technologies to:

Improve site performance and analytics

Remember your preferences

Help deliver relevant content

Cookies are stored on your device and may include session or persistent cookies. You can manage cookie preferences through your browser settings.

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Specific retention periods depend on the type of data and the reasons for processing.

Under UK GDPR, you have rights including:

• Access – Ask for a copy of your personal data
• Rectification – Correct inaccurate or incomplete data
• Erasure – Request deletion of your data in certain circumstances
• Restriction – Limit how we use your data
• Objection – Object to processing based on legitimate interests or consent
• Data portability – Obtain and reuse your data in a structured format
• Withdraw consent – If processing is based on consent

To exercise these rights, contact us at hello@hutchco.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled.

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Specific retention periods depend on the type of data and the reasons for processing.